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FREE STANDARD SHIPPING ON ORDERS OVER $100 AUSTRALIA WIDE
FREE STANDARD SHIPPING ON ORDERS OVER $100 AUSTRALIA WIDE
shop with confidence | Allanson Souvenirs

Shop with Confident @ Allanson Souvenirs

Shop with Confident  @ Allanson Souvenirs

Sometimes it hard to have confident when buy from a store for the first time,

To make it a little easier we have listed our most frequently asked questions, answers and the best way to make sure your order arrives on time here.

Are you a dropship site?

We are not a drop ship site. All items on the website are ready for delivery. In the off chance that an item is out of stock, we will contact you with items in the same range that my be a suitable substitute or organise a prompt refund on the unavailable item.

How delivery charges are calculated 

When ordering online it's not always easy to understand how shipping charges are calculated. 

Our delivery are sent out through Australia Post and are calcucated by weight, for example 

Up to 500g is    $9.30  Standard or $12.30 Express               

500g to 1kg is  $12.70 Standard or $16.20 Express

1kg -3kg is       $15.95 Standard or $19.95 Express

3kg-5kg is        $19.20 Stardard or $26.20 Express 

ALL ORDERS OVER $100 ARE SHIPPED FREE OF CHARGE AUSTRALIA WIDE

These charges are for Australia Wide ONLY!

DO YOU SHIP INTERNATIONALLY?

YES we do!  Delivery charges are calculated at Checkout.

Time-lines for Deliveries 

When placing an order with Allanson Souvenirs we believe in processing your order as quickly as possible. Most order will leave our warehouse within 24 hours.

If you are in Victoria you have the option to pick up from our Warehouse in Lysterfield. Pick up times will be organised via text message. 

All customers are sent a tracking number as proof that your order has been sent. Please understand once your order leaves us we have no control over delivery delays. For the most up to date delivery estimates please check the Australia Post Website. 

To make sure your parcel arrives quickly, please make sure you provide the correct delivery details and a phone number.

We hope this makes you  feel comfortable when purchasing next online with us. 

 

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