Skip to content

FAQs

Q. Do you offer Free Shipping?

A. Unfortunately we do not offer Free Shipping, as our prices are very competitive. Large orders can be picked up from Queen Victoria Market or Lysterfield when arranged in advance.

 

Q. How long does it take to receive my order?

A. We will send you your order no later than 3 working days of recieving payment, your delievery should arrive no later than 7-10 days.

Oversea order will be shipped as quickly as possible but we have only a guide as to how long it will take. All orders will be sent out though Australia Post.

Standard Delivery times as follows.            

Melbourne. :  1-2  business days 

Sydney : 2-3 business days

Adelaide: 3-4 business days

Hobart : 2-3 business days 

Canberra : 3-4 business days

Perth : 5-7 business days

Darwin: 5-7 business days

Brisbane: 3-4 business days

 

Q. Are your goods made in Australia?

A. We will always state in the description if goods are Australian Made. Our Australian Made range includes Boomerangs, Soft Toys, Kangaroo Scrotum Products.

 

Q. Can I return Goods?

A. You can return goods if you are not satisfied, within 10 days of purchase. 

You must email when goods arrive if you are not happy and we will arrange with you to have the stock returned and credited, less postage if the goods aren't faulty.

 

Q. What forms of payment do you accept?

A. We accept Visa, Mastercard through Eway and Direct Debit into our Business Account.

Q. Do you ship internationally?

A. We will send Internationally, but we unfortunately can not offer free shipping. When shipping large orders overseas some countries will charge an import tax, this tax is at the cost of the customer.

Q. Do you have a minimum order?

A. There is no minimum order.

Q. How much will it cost for postage?

A. The shopping cart will calculate the cost of shipping on checkout.

Q. Can I pay in different currencies?

A. All goods are charged in Australian Dollars and include 10% GST.