FAQs When you are Shopping with us

Most Frequently Asked Questions

Q. Do you offer Free Shipping?

A. All orders have Free Standard Delivery applied when you spend over $150 and delivery is within Australia.

Q. How long does it take to receive my order?

A. We will send you your order within three working days of receiving payment, and your delivery should arrive within 7-10 days.

An overseas order will be shipped as quickly as possible, but we have only a guide as to how long it will take. All orders will be sent out through Australia Post.

Standard Delivery times are as follows.            

Melbourne. :  1-2 business days 

Sydne : 2-3 business days

Adelaide: 3-4 business days

Hobart: 2-3 business days 

Canberra : 3-4 business days

Perth: 5-7 business days

Darwin: 7-9 business days

Brisbane: 3-4 business days

 

Q. Are your goods made in Australia?

A. We always state in the description if the goods are Australian-made. Our Australian-made range includes Boomerangs, Soft Toys, and Kangaroo Scrrotum Products.

 

Q. Can I return the Goods?

A. You can return goods if unsatisfied, within 30 days of purchase. 

If you are not happy with the goods, you must email us when they arrive. We will arrange with you to have the stock returned and credited, less postage, if the goods aren't faulty.

Q. What forms of payment do you accept?

A. We accept Visa, Mastercard through Eway, and PayPal 
 

Q. Do you ship internationally?

A. We will send Internationally, but we can not offer free shipping. When shipping large orders overseas, some countries charge an import tax; the customer pays this tax.

 

Q. Do you have a minimum order?

A. There is no minimum order.
 

Q. How much will postage cost?

A. The shopping cart will calculate the cost of shipping at checkout. Our postage starts at $9.95 when your order is under 500g 
 

Q. Can I pay in different currencies?

A. All goods are charged in Australian Dollars and include 10% GST. unless stated