FAQs When you are Shopping with us

Most frequently Asked Questions

Q. Do you offer Free Shipping?

A. All Order have Free Standard Delivery applied when you spend over $100 and delivery is within Australia.

Q. How long does it take to receive my order?

A. We will send you your order no later than 3 working days of recieving payment, your delievery should arrive no later than 7-10 days.

Oversea order will be shipped as quickly as possible but we have only a guide as to how long it will take. All orders will be sent out though Australia Post.

Due to COVID-19 DELIVERY TIMES MAY DIFFER

Standard Delivery times as follows.            

Melbourne. :  1-2 business days 

Sydney : 2-3 business days

Adelaide: 3-4 business days

Hobart : 2-3 business days 

Canberra : 3-4 business days

Perth : 5-7 business days

Darwin: 5-7 business days

Brisbane: 3-4 business days

 

Q. Are your goods made in Australia?

A. We will always state in the description if goods are Australian Made. Our Australian Made range includes Boomerangs, Soft Toys, Kangaroo Scrotum Products.

 

Q. Can I return Goods?

A. You can return goods if you are not satisfied, within 30 days of purchase. 

You must email when goods arrive if you are not happy and we will arrange with you to have the stock returned and credited, less postage if the goods aren't faulty.

Q. What forms of payment do you accept?

A. We accept Visa, Mastercard through Eway, PayPal 
 

Q. Do you ship internationally?

A. We will send Internationally, but we unfortunately can not offer free shipping. When shipping large orders overseas some countries will charge an import tax, this tax is at the cost of the customer.

 

Q. Do you have a minimum order?

A. There is no minimum order.
 

Q. How much will it cost for postage?

A. The shopping cart will calculate the cost of shipping on checkout. Our postage starts at $9.95, when you order is under 500g 
 

Q. Can I pay in different currencies?

A. All goods are charged in Australian Dollars and include 10% GST. unless stated